Success Stories

See How Picky Assist is transforming Companies Around the Globe to Acquire, Engage & Support their customers through a fully automated modern Unified Platform Powered by Artificial Intelligence & Machine Learning

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Financial

Price Waterhouse Coopers (PWC) is a multinational professional services network of firms headquartered in London and with offices in 157 countries and more than 276,000 people is among the leading professional services networks in the world.


PWC TaxAid is an online platform that helps taxpayers to prepare and file their income tax returns by just uploading the relevant documents, the experts at PWC takes care of the rest, while during this process customers have many pre-sales queries and after-sales queries which were most frequent in nature.


Picky Assist helps to automate PWC customers quires with an AI-Powered Chatbot integrating right into their website and mobile app which gives instant answers for most of the questions throughout the process round the clock. See In Action

--- Result ---

60%

Reduction in Calls

    

Enhanced Customer Experience

30%

Manpower Saved

50% of the customer quires are solved by the AI bot and the 24 x 7 availability of bot helps customers to do their tax returns round the clock.

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Share Market - Broking

Religare Broking Limited (RBL) is one of the market-leading securities firms in India serving over 1 million clients across both Offline and Online platforms.


Picky Assist Omni Channel Chatbot Integration helps Religare customers get their trading balance, portfolio, holding, ledger through WhatsApp, SMS, Telegram instantly.

--- Result ---

70%

Reduction in Calls

35%

Manpower Saved

Chatbot 24 x 7 Availability helps the Religare customers to get the relevant information anytime without any installation of mobile app

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Online Trading

PCS Securities Ltd is a 67 years old stock broking powerhouse - one among the top 100 national brokerage firms in India and has served 1000’s of investors and present at over 340 locations.


Pick Assist All In One Communication Suite helps PCS Securities Ltd to manage their customer’s queries across all the modern channels and tight integration with their trading platforms.

--- Result ---

30%

Increase in Customer Satisfaction

20%

IT Operation Expense Reduced

Customer Care executives get a 360-degree view of customer conversations across all the modern channels.

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Automobile

A Suzuki car dealer in Brazil used to collect feedback forms after test drives and showroom visits, after which the sales reps making follow ups of prospects every day through phone. But this resulted in a less than 2% conversion rate from test drive to sales. In another scenario, the dealer conducted a lucky draw contest for those who complete test drives. To participate customers are asked to send a WhatsApp / SMS . The dealer then created 5 sequence messages to be sent on alternate days with Picky Assist.

  • 1st Day : Few images of the cars and specs, pricing details etc
  • 3rd Day : Test Drive video reviews by expert teams
  • 5th Day : Existing customer video testimonials
  • 7th Day : Blog Link of Comparison between other competitors, models and advantages
  • 9th Day : Sends extended warranty offer

--- Result ---

2%

Increased Sales

35%

Returning Enquires

80% of the customers usually explore other brands and go for test drives before buying. So perfectly timed relevant messages of Suzuki cars helped in stamping the product in the minds of customers

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Fitness

Gold's Gym is the world's trusted fitness authority since 1965. From its beginning as a small gym in California, Gold's Gym has grown into a global icon with more than 700 locations serving 3 million people.


An authorised Franchisee of Gold's Gym in India drives an online membership campaign involving a video ad through Facebook. They have set WhatsApp as call to action. All enquiries generated through the ad get automatically subscribed to Picky Assist Sequence and the leads start getting relevant health and beauty tips on a daily basis for the next 2 weeks.

--- Result ---

50%

Membership Increased

70%

Increased Response Rates

Around half of the leads who received 8th drip message decided to become paid members.

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Health Care

ECare is a next generation health care institution based in Brazil and focused in providing emotional health and physiological care for individual and corporates using data processing and scientific way.


Picky Assist provides Ecare with the capability to automatically collect the patients problems, scheduling appointment, timely reminder of exercises and medications and online consulting through all modern messaging platforms

--- Result ---

40%

More Patient Interactions

30%

Manpower Cost Saved

Patients feels more comfortable and convenient when services are provided through their favourite social messaging app 24 x 7. See In Action

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Education

Medgrupo Participacoes provides health care services. The Company owns and operates hospitals and diagnosis centres in Brazil and provides training for Medical Graduation Students as well.


Picky Assist helps Medgrupo to keep connected with their Medical Students at every stage of their learning process through a Unified Inbox which helps the tutors and learners make the process smoother and easier.

--- Result ---

40%

More Students Interactions

50%

Increase in Students Satisfaction

Tightly Integrates with LMS helps Medgrupo to organise all the conversation into one place

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Online Learning

IntelliPaat is one of the emerging online learning platform offers various courses like Big Data Hadoop, Python Data Science and certifications in collaboration with Top MNC"s and Universities across the world.


Picky Assist helps IntelliPaat to bring all learners queries from different social media platform into a single dashboard and seamless integration with the Zoho CRM which helps them to manage the learners more effective than ever.

--- Result ---

30%

Increase in Learners Experience

20%

Operational Efforts Saved

Increased the IntelliPaat team efficiency as they able to see all conversations in one place.

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Real Estate

Walton is an international real estate asset management company focused on pre- development land in the path of growth. Founded in 1979, Walton currently manages US$ 3.35 billion of real estate assets on behalf of investors from around the globe


Picky Assist manages the Walton 5000+ Investors Quires from various messaging applications and provides a single inbox for Waltons team to keep connected with their investors on real time basis. Broadcaster helps to send personalised bulk notifications which provides important updates about each investors portfolio.

--- Result ---

100%

Increase in Investor Satisfaction

30%

Saves Manpower & Cost

10%

Technology Cost Saved

Right Messages at the Right Time helps the Investors to take a better decision.

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E-Commerce

Smart Life is a brand of Kurinjee Pronatural Foods Pvt Ltd. It's an E-commerce company delivers Food & Grocery Items from the consumer nearby shops.


Picky Assist Official WhatsApp Integration helps Smart Life to accept orders , product discovery , offer updates , delivery notifications and customer care through a single conversation window.

--- Result ---

30%

Increase in Sales

50%

Increase in Returning Users

Customers finds it's easy to order and track order without any mobile apps.

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Telecom

Turicoin is one the largest payment platform in Venezuela providing multi recharge system through Online


Picky Assist Unified API's helps Turicoin to offer Mobile Topup, Money Transfer to all customers in their favourite messaging app they use daily without the need of installation of any app's.

--- Result ---

25%

Increase in Active Users

15%

Technology Cost Saved

Integration to all Modern Channel increases the reach and overall sales.

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Online Media

iHarare News is one of Zimbabwe's Loudest Internet Newspaper with more than 1 million visitors in a day and 50k WhatsApp Subscribers provides latest news and updates across different categories Jobs, Education, Classifieds, Events, Current Affairs, Technology , Entertainment, Movies, Sports and much more


Picky Assist helps iHarare to interact their readers through all modern communication channels using a fully automated chatbots, readers can request news from specific category and all relevant news will automatically send as reply to the readers which adds more convenient for the readers to get the most relevant news at their finger tip.


Readers can also find offers nearby by sharing location, participate in various quizzes, virtual events and win prize from their advertisers which keeps the reader's more engaged with iHarare News.

--- Result ---

50%

Increase in Readers

30%

Increase in Active Readers

15%

Revenue Increased

Picky Assist handles more than 3 million interactions in a month for Harare media across various communication channels. See In Action


Financial Services


Education


NGO


Healthcare